Description: after configuring a Torque batch system server (see the section called “Configuring the collector – step by step” for details), the Queues page indicates running jobs within the Run column, but the corresponding Jobs page does not list any jobs.

Solution: within the Torque server configuration, the query_other_jobs parameter must be set to true, otherwise the GridMonitor agent running as user pscd is not allowed to read detailed job information.

See qmgr(1) and pbs_queue_attributes(7b) for details.